This show had a a lot of hype behind it and I was excited. However, maybe it was over-hyped and I was a little underwhelmed. The concept is great and right up my alley. At hotel who's clientele is ghosts sounds like it would make for super interesting story lines. The cast does a great job IU is the highlight. She embodies this women who has been trapped so well and her story line is the best part of the show. Though the other ghost staff is also great. The set design of the hotel may be my favorite part of this show it is just gorgeous I could just watch the scenes in the hotel on mute. What really lets this show down is the episodic ghost story lines. The show choices to divide each episode between the main story and the ghost of week story and in those is were the show falls flat for me. I just didn't are about these ghosts the characters were trying to help. Also the episodes were a bit to long I feel like they could have cut some unnecessary parts and made an solid 60 minute show rather then 80-90 minutes that drag.